For all items, please contact me within 14 days of receiving your item to discuss exchanging or returns. Customers are responsible for all return shipping costs, and must provide tracking information. You can use the contact form here at FaireTreasures.com or for handmade items purchased on Etsy, please use Etsy’s Conversation system.
Faire Treasures handmade items:
If you are unsatisfied with your purchase, you may return the unworn item after contacting me no later than 14 days after purchase date for a refund, minus the shipping costs. Refunds are given after I have received the item and determined that it is in perfect condition. Visibly worn or damaged returned items will not receive a full refund. Returned items need to be sent with delivery confirmation, and items valued over $50 must be shipped with insurance as well.
Corset must be in new condition for a return or exchange. The manufacturer allows exchanges within 45 days of receipt. For returns, a 10% restocking fee applies as well. Please email me for an exchange form, and send the corset and form back to the address listed. Customers will need to cover the shipping cost of the returned corset and we’ll cover the shipping on the exchanged item. This is only on the first exchange. For subsequent exchanges, customers will be responsible to cover all shipping costs which can be paid through PayPal invoice.